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  • Tag: Public Relations

    Brandon Carter
    Unintentional Corporate Nudity
    2008.08.21 06:27:53
    Web 2.0, besides being one of the most overused and misunderstood terms in recent memory, is an ever-evolving swarm of humanity all connecting and accomplishing things we couldn't have dreamed of while waiting for AOL dial-up to connect at a blazing 14.4k 12 years ago. It truly has changed the world, mostly for the better.

    The folks who are most atwitter about it (pun intended) are Web marketing folks and PR types. It changes everything for us with a million new ways of reaching our target audiences.

    But there is a price for this glorious new day, and I like to call it corporate nudity.

    This is a little different than Robert Scoble's notion of "Naked Conversations." Unitentional corporate nudity is more like, "Don't get de-pantsed."

    Some real-life examples I've had to deal with in past roles include:

    -If your product is perceived as crap - right or wrong - the word will spread virally very quickly. Forget your corporate messaging on this one, once word gets out you're exposed, and it will affect your targets.

    -Google can find even the most obscure information. Remember your CEO's DUI? Of course not, it was before he came in to the company. But Google remembers it and someone will find it. Know what's our there and be prepared to message to it. If it's significant enough, be proactive about it.

    -Cameras are everywhere and videos can be spread to the universe through YouTube in a matter of seconds. That video of your product bursting into flames? 100,000 Digg users just saw that and are now ripping you to shreds. There's no excuse for not knowing how your product will behave even in the most bizarre situations. Sounds obvious, but check the national product recalls database to see just how many companies miss this idea.

    Web 2.0 has been and will be a big opportunity for marketers, but if you don't approach it right, you'll be standing in front of the classroom without your trousers. Know your company, your product and especially your market. Hard work, but better than being out of business.





    Tags: PR | Digg | Youtube | web 2.0 | Public Relations | Web | Web Marketing

    Hits: 264 | Read more...


     
    Alex Koritz
    All Public Relations people are liars!
    2008.06.07 16:47:36



    The public relations industry has been in a furry over CBS Legal Analyst Andrew Cohen's commentary challenging the integrity of the PR profession. The Public Relations Society of America (PRSA) immediately responded, refuting Cohen’s condemnations through positive affirmation of the industry, and reinforcing the fundamental role of the PRSA Code of Ethics. PRSA’s latest counterpunch is a video hosted on their website featuring the organization’s Chair & CEO, Jeffrey Julin.  link to the video:

    Traditionally crisis situations, particularly in the political world, have been ripe for unethical PR practices. This is where “Spin” was born. However, in today’s information-driven environment, this no longer works. Especially during a crisis, it’s vital for organizations to present information that is timely and accurate. Mark Twain said, "If you tell the truth you don't have to remember anything." Simply put, the truth is the easiest thing to remember.

    Sprout’s crisis communications mantra:
    • Tell it First
    • Tell it Right
    • Tell it Your Own Way
    A good PR person will drive very hard for the client to be ethical and accurate in deeds and words. During a crisis, providing information that is timely and accurate sends a message of openness, integrity and honesty. This approach allows organizations to take better control of the press coverage relating to the crisis and influence the media in a favorable way.

     



    Tags: PR | Public Relations | CEO | PRSA | Sprout | Crisis

    Hits: 559 | Read more...


     

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